Friday, 3 September 2010

Customer Feedback From Previous Years

"We decided to write to your copmany to say that we were delighted with all aspects of the installation of the bookshelves in our home stuides in Eastbourne. It has literatally transformed our work space at home. We are now able to unpack our library, which we transported 8000 miles from Perth, West Australia - our previous home. Many thanks for all your excellent work." Professors S.R. and T.B. Eastbourne. October 2008


"Just a note to say how pleased we are with the shelving you installed in my sister-in-law's flat last month. This is the third time you have installed shelving for us, the first being some 25 years ago, and we have always been impressed with the quality of the work and the help you have given in designing the most suitable solutions." JS of East Meon, Petersfield, March 2008

"Now that we are well in to the New Year, I have been using the workstation, which you installed in December. I am very happy with it indeed. I can store a lot of books and papers neatly, the drawers and pull-out shelf run smoothly, and I can work comfortably at the desk. You have really made the most of the small space available, and yet the unit is very discreet - the colour you suggested for the wood finish fits in perfectly with the rest of the kitchen. When I first contacted you, I was pleased that you came quickly to see what was needed, and that you then installed it on the day you said you would, with a minimum of mess and disturbance." JC of Oxford, Oxon, January 2008

"I bet you thought I had forgotten! I have taken lots of pictures because I could not fit the whole wall in. Thank you for an incredible job, delivered on time and with considerable panache! Our room has been totally transformed - and we love it! Hope all is well with you." J&D of Forest Hill, Kent, December 2007

Entitled "Satisfied Customers". Reads "...We rang Shelvex, and within 10 days received a visit...Approximately, five weeks later, Shelvex arrived at 8:00am on a Saturday. Later that day, after an intensive day's labour, they packed up, leaving our house spotlessly clean and tidy. We are now blessed with a new-look small house i.e. one with sufficient storage space. Because the shelves are made-to-measure, they are not obtrusive. They have an attractive white-stained wood finish, and add to the light atmosphere in the house. The new shelving has enabled me to put all my box files and folders within easy reach in my study. The result is that I am more efficient when I'm writing. Because provision has been made for moving the heights of the shelves, I will be able to accommodate more books as I acquire them. Before our Shelvex make-over, it felt as if we just inhabited the space left over from storing books! Now we live in a real home. We recommend people with space problems to get in touch with Shelvex. For us, the Shelvex service, our new shelves and wardrobes have all been outstanding value for money." N&P of Swansea, November 2007

"...I was full of admiration for the fitter and the way he worked. Bringing everything in from the van was very strenuous.... Thank you for the excellent design and efficient installation." RD of London, June 2007

"Thank you very much for coming here on Monday to make the alterations I requested in the shelves. I am very satisfied with the result and very impressed with the overall appearance of the installation. I appreciate the trouble you have taken to ensure that I have the home office that I had hoped for. I will contact you again when my wife has made a decision on her study and look forward to dealing with Shelvex again." MO of Camberley, Surrey, October 2004

"We had a wonderful time sorting our books out and setting out our treasures on the top shelf - well within the weight limit, I think! Here are the piccies to show - we are quite delighted with the result - everything we hoped for and more!! Whenever we come in the front door, we say 'wow'! But what I like so much is that it looks as if it has always been there - it does not look like a show house. So you have two very satisfied customers, and everyone who has seen it is hugely impressed. Well done!" DS of Worcester, May 2004

"Both my wife and I wish to thank you for the book shelves, which delight us. Visiting members of the family at Christmas and the New Year all commented on their excellence. It is wonderful to have all our favourite books close at hand. We also very much appreciate your warm friendliness. It was a great pleasure to meet you." CM of Leyburn, North Yorkshire, January 2003

"We would both like to say how very pleased we are with the office that you have provided us with. It really has made life so much easier and more efficient! With all good wishes." MS of Raunds, Northamptonshire, September 1999

"I thought I would write to express my thanks for your most efficient fitting of my new units in the family room. It has made a great difference. Thank you also for coming out to fix the three additions last week. I am even more pleased! I would not hesitate to recommend your company to any of my friends or customers." AL of Hurst, Berks, August 1999

"Apologies for taking so long to write. Needless to say, we've been busy alphabetising all those records, CDs and videos - and it's all done! The room looks brilliant. All in all, we were delighted with the whole job, from consultation and planning through to fitting and finishing up. The service was friendly and personal, the design was flexible, and the materials were strong and attractive. We couldn't believe how quick you were. We would certainly recommend Shelvex to anyone with similar storage problems that need solving." A&J of Bracknell, Berks, August 1999

"We just wanted to let you know how very pleased we are with the shelving system you designed and installed for us. It has gone in extremely well, and we are delighted with both the effect and the usefulness of a splendid piece of furniture - many thanks." M&E of Edinburgh, July 1999

"We are just writing to say a big 'thank you' to you and your team for solving our book/cd/record/video storage problems. The shelving looks lovely, fits perfectly, and we are especially grateful for your advice on colour - they really do blend in splendidly with our present decor. Please thank the guys for a professional job - they were friendly, and didn't leave any mess at all. We're very pleased and we'll be sure to keep your details for future use." J&P of Sydenham, London, May 1997

"I am writing to commend you on the quality of your bespoke furniture. My fiancée and I have recently had our sitting room and study fitted out by you. We have beeen very impressed with the quality of service you provide, and we believe that Shelvex furntiture is extremely good value for money. We look forward to speaking again soon." S.C. of Witney, Oxon, May 1997

"Just a short note to thank you and your people for such an excellent job in manufacturing and fitting our bedroom wardrobes. They have completely transformed the two bedrooms, and are very functional, orderly and tasteful. We find them thoroughly useful and pleasing - especially the walk-in one. For the first time, we have everything we need close to hand, where we need it, and with plenty of space. Both of us are just delighted! Our regards to you." W&B of High Wycombe, Bucks, April 1997

"We thought we should drop you a line to let you know how very pleased we are with the new living room shelving furniture that you have just installed for us. As you know, it replaces a unit that you installed about 22 years ago for the previous owners of the cottage, which we have found to be most attractive and practical during the 14 years that we have lived here." G&J of Bourne End, Bucks, March 1997

"I am writing to say how pleased I am with the Shelvex installment. The shelves fit in neatly, their light ash colour means they do not overpower in a restricted space, and they are both substantial and flexible. The measuring-up and then the assembly were accomplished with no fuss and with maximum efficiency. I look forward to filling the shelf space. Thank you for your care and attention to a smallish order at an inconvenient distance!" JM of York, March 1997

"I am pleased to write to thank you for the successful installation of our open shelved drawer and cupboard units. We are absolutely delighted with both the finish of the unit and the quality of the workmanship. The unit was fitted within an afternoon, there was no mess, and your joiners were courteous and efficient. As you know, we have had fitted furniture previously in this particular part of the house, but I was never happy with it. Shelvex has answered all our storage needs and has made an attractive addition to our living room. Thank you once again." IF of Bangor,Gwynedd, March 1996

"I wanted to let you know how pleased we are with the fitted shelving unit. It looks superb, is a perfect fit, and enhances the hall tremendously. Our thanks to your fitters who worked diligently through a long day to achieve a perfect result." DP of Bracknell, Berks, March 1996

"Now that the shelves are dressed with books and the room's decorations are complete, I find myself very pleased with the total effect and in particular, extremely pleased with the shelving, which has transformed the room's character. I am therefore very relieved I responded to your advertisement and grateful to you personally for your kindness and patient attention in dealing with my initial ditherings. Altogether, the whole matter was dealt with efficiently. It has been a pleasure to be your customer." AT of Penarth, South Glamorgan, August 1992

"Just to let you know that we are very pleased indeed with the Shelvex unit, fitted on Friday. We think it has greatly improved the appearance of the room and the brass fittings in fact give a most distinctive touch - so your advice was well founded." JU of Birmingham, June 1991

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