True service counts

For over 40 years, Shelvex has been providing its customers not only with shelving arrangements that solve storage problems aesthetically and transform spaces/rooms, but also with an exceptional service to its customers. It is this service that keeps our customers coming back to us.

So what do we mean by service?

In the first phone call, we provide personal advice on the type of shelving arrangement that might best suit your needs, and, of course, we give you an idea of the costing to ensure that it is within your budget.

We write and confirm with you when we will come to your home, and then we call you to confirm that we will be there when we say we will.

We come to your home to help you design the shelving arrangement and to select the best finishes.

We make a date to fit the furniture for you and we stick to it - fitted in one day on the day we promise.

We fit shelving arrangements with no mess and no frustration about packaged furniture that never quite fits together as one might expect!

The craftsman who has taken your first enquiry is typically the person who will design the furniture with you, and will then come and fit it with you. So you have continuity of contact, and you know that you are dealing with someone who knows what they are doing.. not an call centre, and not admin staff.

It is these types of things that ensure that we have received such postive feedback, and repeat custom over the years, and it is this kind of service, which we know that any potential customer of Shelvex will appreciate. We look forward to hearing from you - call anytime on 01628 522476!